Allianz – Regional Service Desk Transformation
Rebuilt a regional CEE Service Desk into a transparent, controllable operating model, completing the transition in four months.
Proud to showcase the leading global brands that trust our team with their most strategic initiatives:
Rebuilt a regional CEE Service Desk into a transparent, controllable operating model, completing the transition in four months.
Transitioned a large-scale EMEA monitoring operation in five months and expanded it to 24/7 global coverage with major cost efficiencies.
Managed IT operations and first- and second-line technology support for a distributed field sales organization and critical business processes.
Ongoing enterprise Data Warehouse engineering, ETL, integrations, and targeted internal web applications based on the CFT Data Model.
ISO reporting, claims-system modernization, policy mapping, data-lake integration, and DWH testing across DB2, Snowflake and SQL Server.
Large-scale ODS, DWH and ETL transformation integrating 15+ source systems across hybrid on-premises and Azure environments.
Enterprise DWH and ETL implementation using a packaged insurance data model, integrating on-premises sources with an Azure target environment.