Services

CFT designs and deploys agentic and generative AI that runs inside your existing processes: agentic underwriting and submission triage, claims and FNOL automation, document intelligence, and reporting copilots that cite their sources. Every solution is anchored to your data and your rules – so answers are accurate, explainable, and auditable. Built on our data engineering heritage, with model validation, bias testing, and documentation aligned to the NAIC Model Bulletin and NYDFS, our AI holds up in regulated environments – and delivers measurable advantage.

Great AI is only as good as the data beneath it – and data engineering is where CFT has spent three decades. We modernize legacy warehouses into open lakehouses (Databricks, Snowflake, Fabric) and build the orchestrated, observable pipelines that keep them fed. Our edge is rigor at the foundation: ETL/ELT, cleansing, and the balancing and reconciliation that give regulated organizations audit-ready, control-total integrity. We add the semantic layer that governs every metric and the AI-ready data products and vector stores that power RAG – with lineage and PII masking throughout.

CFT’s data scientists turn data into decisions, building the predictive and statistical models that quantify risk, price accurately, forecast demand, and detect fraud and churn before they cost you. We own the full modeling lifecycle – from feature engineering and experimentation through rigorous validation and hand-off to production – so models don’t just perform in a notebook; they perform in the business.

CFT engineers custom software for regulated, mission-critical environments where reliability isn’t optional – bespoke development, quality engineering, and big-data solutions from core-system extensions to the integrations that tie your estate together. System integration and safe, reconciled data migration are a particular strength: we move you off legacy platforms without losing a record or breaking a balance. Our teams pair decades of enterprise experience (Java, .NET) with modern delivery – CI/CD and automated testing. And because the same firm builds your data foundations and your AI, everything fits together rather than bolted on afterward.

We provide platform engineering, infrastructure-as-code, and CI/CD that produce reproducible, audit-ready environments, plus MLOps and LLMOps to deploy and monitor models with drift control. Security runs through everything – shift-left DevSecOps (SAST/DAST/SCA), software supply-chain protection (SBOM), and hands-on penetration testing. Our observability and SRE practices keep production healthy with SLOs, monitoring, and resilience, while FinOps keeps cloud spend in check. Whether you run on Azure, AWS, or Google Cloud, the result is a platform that’s secure, automated, and observable by design.

CFT runs IT service desks that give you control, not a black box. We build and operate SLA-driven, multilingual support across L1–L3 – from first contact to deep resolution in databases, servers, and applications. It all runs on the ITSM platform you choose (Remedy, JIRA, HP Service Manager, ServiceNow), and we build a knowledge base you own, so expertise stays with your team. Everything is transparent: open-book pricing, sizing based on real volume, and a clean exit with full knowledge transfer if you ever move on. We’ve rebuilt critical desks for names like Allianz and Alcatel-Lucent – on schedule and at controlled cost. The result: happier users, faster resolutions, and a support function that keeps getting more efficient.